Website Privacy Policy

1. Scope of This Privacy Policy

This Privacy Policy applies only to information collected through the website located at www.bedrehealth.com and any related pages or subdomains operated by Bedre Health ("we," "us," or "our"). It does not cover information collected in person at our office, through patient portals, or through third-party platforms not operated by Bedre Health.

By using this website, you agree to the terms of this Privacy Policy. If any portion of this policy is unacceptable to you, please discontinue use of the site. Continued use constitutes acceptance of the terms in effect at the time of your visit.

Bedre Health may engage third-party service providers (such as hosting services, analytics platforms, or form processors) to help operate this website. Those providers are contractually required to handle your information in compliance with this policy and applicable law.

2. Protected Health Information (PHI) — HIPAA

Bedre Health is a HIPAA-covered entity. Certain information you submit through this website — such as a description of a health concern submitted via a contact form — may constitute Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

We will not use or disclose your PHI except as permitted by law or with your written authorization. Specifically, without your written authorization, we will not:

• Use or disclose psychotherapy notes
• Use or disclose your PHI for marketing purposes
• Sell your PHI to any third party

If you authorize us to use or disclose your PHI, you may revoke that authorization in writing at any time. We will honor oral revocations upon verifying your identity, and a written revocation will be obtained promptly. Revocation does not affect uses or disclosures already made under the authorization while it was in effect.

3. Information We Collect

Information You Provide Directly

When you contact us through a form, request an appointment, or otherwise interact with our website, we may collect personal information including your name, email address, phone number, and details about your health inquiry. Providing this information is always voluntary — but some features of the site may not function without it.

Information Collected Automatically

Like most websites, bedrehealth.com automatically collects certain non-personally-identifiable information when you visit, including your IP address, browser type, pages visited, referring URLs, and time spent on pages. This information is used in aggregate to understand how visitors use the site and to improve the experience. It is not linked to your identity.

Aggregate and De-Identified Data

We may use and share aggregate or de-identified data — data that cannot be used to identify you as an individual — without restriction, including for business analytics, research, and improvement of our services.

4. Your Rights Regarding PHI

Under HIPAA, you have the following rights with respect to Protected Health Information we hold about you:

• 📄
  Right to Access and CopyYou have the right to inspect and obtain a copy of your PHI that we use to make decisions about your care, subject to limited exceptions.
• ✏️
  Right to AmendIf you believe your PHI is incorrect or incomplete, you may request an amendment. We are not always required to agree, but we will respond to your request.
• 📋
  Right to an Accounting of DisclosuresYou may request a list of the disclosures we have made of your PHI, with certain exceptions.
• 🔒
  Right to Request RestrictionsYou may ask us to limit how we use or disclose your PHI for treatment, payment, or healthcare operations. We are not always required to agree.
• 💬
  Right to Confidential CommunicationsYou may request that we communicate with you about your health information in a specific way or at a specific location.
• 📬
  Right to a Copy of This NoticeYou have the right to a paper or electronic copy of this privacy policy at any time.

If you believe your privacy rights have been violated, you may file a complaint with us directly or with the U.S. Department of Health & Human Services:

We will not retaliate against you for filing a complaint.

5. Personal Data — Use and Sharing

When you voluntarily provide personal information through this website (such as submitting a contact form or requesting an appointment), we use that information to respond to your inquiry, confirm appointments, verify insurance, and provide requested services.

We do not sell or give your personal information to third parties for marketing purposes. We may share your personal data with third parties only in the following limited circumstances:

• Service providers: Third-party vendors who help us operate the website or our practice (e.g., form processors, scheduling software, email providers) — under strict confidentiality agreements.
• Legal requirements: When required by law, court order, or to protect the safety of you, our staff, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of substantially all assets, personal data may be transferred to a successor entity.

You may be contacted through any contact method you provide (phone, email, text) to respond to your inquiry or follow up about care. By providing your contact information, you consent to this communication.

To opt out of marketing emails, use the unsubscribe link in any email. To opt out of text messages, reply STOP. To opt out of marketing calls, request removal during any call.

6. Reviewing and Updating Your Information

If you have submitted personal information through this website and wish to review, correct, or delete it, please contact us directly using the information at the bottom of this page. We will make reasonable efforts to accommodate your request, subject to any legal obligations to retain certain records.

Please note that even when information is corrected or deleted, archived or backup copies may persist for a period of time due to the nature of digital systems.

7. Cookies and Tracking Technologies

This website uses cookies and similar technologies to support site functionality and improve your experience. A cookie is a small data file stored on your device when you visit a website.

We may use the following types of cookies:

• Functional cookies: Necessary for the website to operate correctly (e.g., form submission, session management).
• Analytics cookies: Help us understand how visitors use the site in aggregate (e.g., Google Analytics).
• Advertising cookies: If we run digital ad campaigns (e.g., Google Ads), cookies may track conversions to measure ad effectiveness.

You may configure your browser to reject cookies or notify you when cookies are set. Disabling cookies may limit access to certain features of the site. We do not control third-party cookies that may be set by embedded content or external services.

8. Social Media and Third-Party Platforms

This website may include links to or integrations with third-party social media platforms such as Facebook and Instagram. Bedre Health does not own or control these platforms. If you choose to interact with our content on those platforms or share information through them, your activity is subject to each platform's own privacy policy and terms of service.

We are not responsible for the privacy practices of any third-party platform. We encourage you to review the privacy policies of any site you visit.

9. Security

Bedre Health implements reasonable administrative, technical, and physical safeguards to protect information submitted through this website against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmission.

However, no method of transmission over the internet or electronic storage is 100% secure. While we take your privacy seriously and work to protect your information, we cannot guarantee absolute security. You submit information to this site at your own risk.

If you believe a security breach has occurred, please contact us immediately at info@bedrehealth.com.

10. Links to Other Websites

This website may contain links to third-party websites, such as insurance company portals, professional organizations, or mental health resources. These sites operate under their own privacy policies, which may differ from ours. Bedre Health is not responsible for the privacy practices of any third-party website. We encourage you to review the privacy policy of any site you visit after leaving bedrehealth.com.

11. Privacy of Minors

Bedre Health provides psychiatric care to patients ages 13 and older; however, the interactive features of this website are not designed to collect personal information from minors under 13 without verified parental consent. We do not knowingly collect personal information from children under age 13.

If you are a parent or guardian and believe a minor under 13 has submitted personal information through this site without your consent, please contact us immediately so we can remove that information.

12. Our Duties and Policy Updates

As a HIPAA-covered entity, Bedre Health is required by law to maintain the privacy of your PHI, to notify you of our privacy practices, and to notify affected individuals following a breach of unsecured PHI.

We reserve the right to modify this Privacy Policy at any time, consistent with applicable law. Material changes will be communicated via a notice on this website or by other appropriate means. The revised policy will apply to all information we maintain at the time of the change. We encourage you to review this page periodically.

This policy is effective as of the date listed above and will remain in force until revised.

13. Contacting Bedre Health

If you have questions about this Privacy Policy, wish to exercise your rights regarding personal data or PHI, or need to report a concern, please contact us: