Website Terms & Conditions

1This Website Does Not Provide Medical Advice

The information provided on bedrehealth.com is for general informational purposes only. It is not intended to be, and should not be interpreted as, medical advice, a diagnosis, or a treatment recommendation. Nothing on this website creates a provider-patient relationship between you and Bedre Health.

Always consult a qualified healthcare provider with any questions you have regarding a medical or mental health condition. Never delay seeking professional medical advice or disregard it because of something you read on this website.

You assume all risk in relying on any information provided through this site.

2About Bedre Health

Bedre Health provides expert psychiatric care — including medication management, diagnostic evaluations, and coordinated mental health treatment — to adults and adolescents (ages 13 and older) in Massachusetts, New Hampshire, and other licensed states. We offer both telehealth and in-person services at our Winchester, Massachusetts office.

This website serves as a public-facing resource to help individuals learn about our services, understand mental health topics, and take the first step toward care. It is an extension of our mission to make quality psychiatric care more accessible.

3Eligibility

By using this website, you represent that you are at least 13 years of age. If you are using this website on behalf of a business, organization, or other entity, you represent that you have authority to bind that entity to these Terms and are accepting them on that entity's behalf.

Use of this website by individuals under the age of 13 is not permitted without verified parental consent. If you become aware that a minor under 13 has used this site or submitted personal information without parental consent, please contact us immediately.

4Accounts and Registration

Certain features of this website or associated patient portal may require you to create an account. When registering, you agree to provide accurate, current, and complete information and to keep that information updated.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at info@bedrehealth.com if you suspect unauthorized use of your account or any other security breach.

5User Content

5.1 — Your Content

If any feature of this website allows you to submit content (such as comments, testimonials, or messages), you retain ownership of any intellectual property rights you hold in that content. By submitting content, you grant Bedre Health a non-exclusive, worldwide, royalty-free license to host, store, display, reproduce, and distribute that content in connection with operating and improving the website.

5.2 — Your Representations

By submitting any content, you represent that: (a) you own or have the necessary rights to that content; (b) the content does not infringe the intellectual property, privacy, or other rights of any third party; and (c) the content is not defamatory, unlawful, or otherwise harmful.

5.3 — Moderation

Bedre Health reserves the right, but is not obligated, to review, edit, remove, or decline to post any user-submitted content at any time and for any reason, without notice. We expressly disclaim liability for any user-submitted content.

6Digital Millennium Copyright Act (DMCA)

Bedre Health respects the intellectual property rights of others and complies with the Digital Millennium Copyright Act (17 U.S.C. § 512). If you believe content on this website infringes your copyright, please send a written notice to us including:

• Your electronic or physical signature as the copyright owner or authorized representative
• A description of the copyrighted work you claim has been infringed
• A description of where the allegedly infringing material appears on the site
• Your name, address, telephone number, and email address
• A statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law
• A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf

DMCA notices should be sent to: info@bedrehealth.com

Users who repeatedly infringe copyright may have their access to this site terminated.

7Prohibited Conduct

By using this website, you agree not to engage in any of the following:

• Use the site for any unlawful purpose or in violation of applicable law
• Infringe or misappropriate the intellectual property rights of Bedre Health or any third party
• Post or transmit content that is defamatory, harassing, threatening, obscene, or harmful
• Attempt to circumvent any security or access controls on the site
• Upload or distribute viruses, malware, or other harmful code
• Scrape, crawl, or use automated means to access the site without written consent
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity
• Collect personal information about other users without their consent
• Interfere with or disrupt the site or servers connected to it
• Frame or mirror any portion of the site without prior written consent
• Engage in any fraudulent activity in connection with the site
• Attempt or assist others in attempting any of the above

Bedre Health reserves the right to terminate access to the site for users who violate these conduct standards, without notice and without liability.

8Site Modifications and Discontinuation

Bedre Health reserves the right to modify, suspend, or discontinue any portion of this website at any time, with or without notice, including limiting or removing certain features. We are not liable to you or any third party for any modification, suspension, or discontinuation of the site or any part of it.

You may terminate your use of this site at any time. To close a registered account, contact us at info@bedrehealth.com.

9Privacy Policy and Additional Terms

Your use of this website is also governed by our Website Privacy Policy and our Notice of Privacy Practices, each of which are incorporated into these Terms by reference. Please review those documents carefully.

We may also post additional guidelines, rules, or policies applicable to specific features of the site. Those additional terms are incorporated into these Terms when posted.

10Changes to These Terms

Bedre Health reserves the right to modify these Terms at any time. If a change materially affects your rights or obligations, we will make reasonable efforts to notify you — such as by posting a notice on the site or sending an email to any address associated with your account. Your continued use of the site after changes are posted constitutes your acceptance of the updated Terms.

Disputes arising under these Terms will be resolved in accordance with the version of the Terms in effect at the time the dispute arose.

11Ownership and Intellectual Property

This website and all of its contents — including text, graphics, logos, images, audio, software, and other materials (collectively, "Materials") — are the property of Bedre Health or its licensors and are protected by applicable intellectual property and proprietary rights laws.

You may view or download Materials from this site solely for your personal, non-commercial use, provided you include all copyright and proprietary notices contained in the original. You may not reproduce, distribute, publicly display, modify, create derivative works from, or use any Materials for commercial purposes without our prior written consent.

All rights in the Materials not expressly granted in these Terms are reserved by Bedre Health.

12Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Bedre Health and its officers, directors, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of, or inability to use, this website
• Your violation of these Terms or any representation or warranty made herein
• Your violation of any third-party right, including any intellectual property, privacy, or publicity right
• Any content you submit to the site

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of that claim.

13Disclaimers — No Warranties

14Limitation of Liability

15Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to conflict of law principles. To the extent any dispute is not subject to arbitration under Section 16, you consent to the exclusive jurisdiction of the state and federal courts located in Massachusetts.

This website is operated from the United States. Bedre Health makes no representation that the Materials are appropriate or available for use in locations outside the United States.

16Dispute Resolution and Binding Arbitration

16.1 — General Agreement to Arbitrate

Except as described in Section 16.2, you and Bedre Health agree that any dispute, claim, or controversy arising out of or relating to these Terms, or the use or access of this website, shall be resolved exclusively by binding individual arbitration — not in court. This includes claims based on contract, tort, statute, fraud, misrepresentation, or any other legal theory. You and Bedre Health each waive any right to a jury trial or to participate in a class action.

16.2 — Exceptions to Arbitration

Either party may bring an individual claim in small claims court. Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights, or for matters where irreparable harm is imminent. Nothing in this section prevents either party from pursuing enforcement actions through applicable government agencies.

16.3 — Arbitration Process

16.4 — Fees

If you initiate arbitration and your claim does not exceed $1,000, Bedre Health will reimburse your AAA filing fee unless the arbitrator determines the claim was frivolous. For claims over $1,000, AAA fee schedules apply. Arbitration hearings will take place in Massachusetts, or by telephone or document submission for smaller claims.

16.5 — No Class Actions

All claims must be brought in your individual capacity. Neither you nor Bedre Health may participate in a class action, class arbitration, or consolidated proceeding. The arbitrator may not consolidate claims from more than one person without both parties' consent.

16.6 — Changes to Arbitration Clause

You may reject any future material change to this arbitration clause by sending written notice within 30 days of the change. In that case, the version of this clause in effect prior to the change will govern your disputes.

16.7 — Severability

If any portion of this arbitration clause is found unenforceable, the remainder will continue in full force. If the class action waiver is found unenforceable, the entire arbitration clause will be void and the dispute will proceed in court.

17Consent to Communications

By providing your contact information through this website, you agree to receive communications from Bedre Health, including appointment confirmations, health information, and service-related messages, via email, phone, or text message — including calls made by automated systems — to the contact information you provided.

You are not required to consent to marketing communications as a condition of receiving care. You may opt out at any time:

• Email: Click "Unsubscribe" in any marketing email
• Text messages: Reply STOP from the receiving device
• Phone calls: Request removal during any call you receive from us

Bedre Health may monitor and record telephone calls for quality assurance and training purposes. By calling or accepting calls from us, you consent to such monitoring and recording.

You also consent to receive electronic communications from us (such as emails or in-site notices) as legally equivalent to written notice, to the extent permitted by applicable law.

18General Provisions

These Terms, together with our Privacy Policy and Notice of Privacy Practices and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Bedre Health with respect to your use of this website. They supersede all prior or contemporaneous agreements on that subject.

If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will continue in full force and effect. Our failure to enforce any provision of these Terms shall not constitute a waiver of that or any other provision.

You may not assign or transfer your rights under these Terms without our prior written consent. Bedre Health may assign its rights under these Terms at any time without notice. Section headings are for convenience only and do not affect the interpretation of these Terms.

Provisions that by their nature should survive termination of these Terms — including Sections 11 through 16 — will survive termination or expiration.

19Contact Us

If you have questions about these Terms and Conditions, or need to send a formal legal notice, please use the contact information below. Written notices required under these Terms should be sent by certified mail or email with delivery confirmation.