Telehealth psychiatry has transformed mental health access in Massachusetts and New Hampshire — removing the barriers of long commutes, limited in-person availability, and the logistics of seeing a specialist in a healthcare system with significant wait times. If you’ve been considering psychiatric care but haven’t yet made the call, this guide answers everything you need to know before you do.

What Is Telehealth Psychiatry?

Telehealth psychiatry is the delivery of complete psychiatric services — evaluation, diagnosis, medication management, and ongoing care — through secure video connection. It is not a scaled-down version of in-person care. It is the same clinical service delivered through a different medium.

At Bedre Health, telehealth is our primary care model — built intentionally for it, not adapted from an in-person practice as an afterthought. Our patients attend appointments from home, from their cars, from private offices — wherever is private, quiet, and comfortable for them.

Who Telehealth Psychiatry Serves Well

• People in areas with limited psychiatric access — Much of rural Massachusetts and New Hampshire has significant psychiatrist shortages. Telehealth eliminates geography as a barrier entirely.
• People with demanding schedules — No commute, no parking, no waiting room. A 30-minute follow-up appointment fits into a lunch break in ways an in-person appointment never could.
• People with anxiety or social anxiety — The comfort and control of your own environment can make the difference between seeking care and not. Many people with social anxiety or anxiety disorders find telehealth significantly more accessible than in-person care.
• People managing chronic conditions long-term — Once established in care, telehealth follow-up appointments are the most efficient way to maintain ongoing medication management and monitoring.
• Parents, caregivers, and people without reliable transportation — Removing the physical logistics of attending appointments removes real barriers for people whose lives have limited flexibility.

What Bedre Health Treats via Telehealth

How to Get Started — The Complete Sequence

Insurance and Cost

We accept: Aetna, Blue Cross Blue Shield, Point32 (Harvard Pilgrim / Tufts Health Plan), OPTUM, Evernorth, Mass General Brigham Health Plan, and Medicare. We verify your specific coverage — including your copay and coinsurance — before your first appointment. We do not want you to have billing surprises.

Self-pay rates are available for patients without in-network insurance. Contact us directly for self-pay pricing.

States Served

Bedre Health is licensed to provide telehealth psychiatric care in Massachusetts, New Hampshire, Vermont, Florida, Washington, North Dakota, Idaho, and Colorado. You must be physically located in a licensed state at the time of your appointment. Contact us to confirm your state is covered.

Bringing Data to Your Appointment

The more information you can bring to your evaluation, the more productive it will be. Consider tracking for 1-2 weeks before your appointment with our Mood Pattern Discovery Tracker or Stress Pattern Dashboard. Bring: a current medication list (including supplements), names of any previous psychiatric providers, previous psychiatric diagnoses if you have them, and notes on what you’ve tried that helped or didn’t help. The data makes the evaluation more precise and the treatment plan more targeted.

Frequently Asked Questions